This Privacy Policy outlines how Xfinity Solution LLC, doing business as Vivint Master Dealer (“we,” “our,” or “us”), collects, uses, and protects your information when you interact with our website, https://vivintmasterdealer.com, or any of our services (“Services”).

By using our Services, you agree to the practices described here. If you disagree with any part of this policy, please do not use our Services. You can reach us at info@xfinitysolution.com with any concerns or questions.

QUICK SUMMARY

Here’s a snapshot of the main points:

  • What do we collect? Personal data such as contact info, location, and interaction history, depending on your activity with us.
  • Do we collect sensitive info? No.
  • Do we use third-party data? Yes, from trusted partners and public sources.
  • Why do we collect your info? To provide and improve our Services, keep them secure, and meet legal requirements.
  • Is your data safe? We take precautions, but no system is 100% secure.
  • What are your rights? You may have the right to access, modify, or delete your data.
  • How can you exercise your rights? Contact us at info@xfinitysolution.com or through our contact page.

TABLE OF CONTENTS

  1. What Information Do We Collect?
  2. How Do We Process Your Information?
  3. When and With Whom Do We Share Your Personal Information?
  4. What Is Our Stance on Third-Party Websites?
  5. Do We Use Cookies and Other Tracking Technologies?
  6. How Long Do We Keep Your Information?
  7. How Do We Keep Your Information Safe?
  8. Do We Collect Information from Minors?
  9. What Are Your Privacy Rights?
  10. Controls for Do-Not-Track Features
  11. Do United States Residents Have Specific Privacy Rights?
  12. Mobile Phone Information Clause
  13. Do We Make Updates to This Notice?
  14. How Can You Contact Us About This Notice?
  15. How Can You Review, Update, or Delete the Data We Collect From You?

 

  1. WHAT INFORMATION DO WE COLLECT?

Information You Provide

We collect data you voluntarily provide when you use our website or communicate with us. This may include:

  • Name, phone number, and ZIP code
  • Messages submitted via forms or emails

We do not collect sensitive personal data. Please ensure that all submitted information is accurate and kept up to date.

Information We Automatically Collect

When you visit https://vivintmasterdealer.com, we may automatically collect:

  • Device Information: IP address, browser, device type, OS version, and location
  • Usage Data: Pages visited, time spent, features used
  • Cookies & Similar Tech: For personalization, security, and analytics

Info From Other Sources

We may supplement your data with details from:

  • Marketing providers
  • Public directories
  • Affiliate or referral partners
  • Data enrichment tools

This may include IP addresses, email addresses, and behavioral insights.

  1. HOW DO WE PROCESS YOUR INFORMATION?

We use your data to:

  • Provide Services: Facilitate inquiries and support
  • Communicate: Share updates, respond to requests, and send confirmations
  • Market (with consent): Send offers or promotions
  • Enhance Experience: Improve site performance and content relevance
  • Protect Our Platform: Detect and prevent fraud or abuse
  • Comply with Laws: Fulfill regulatory or legal obligations
  1. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

Your information may be shared:

  • With Affiliates: Companies under Xfinity Solution LLC
  • During Business Transactions: Like mergers or acquisitions
  • With Partners: To help provide services or joint promotions

We never sell your data to third parties.

  1. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

Our website may include links to third-party services. These external sites are not governed by our Privacy Policy. We encourage you to review their terms and policies before sharing your data.

  1. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Yes. We use cookies, beacons, and tracking scripts for:

  • Session control
  • Site analytics
  • Personalized content or ads

Third-party tools like Google Analytics may also collect anonymized user data. You can opt out via:

  1. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain your information only as long as necessary for the purposes described here or as required by law. Once it is no longer needed, we securely delete or anonymize it.

  1. HOW DO WE KEEP YOUR INFORMATION SAFE?

We implement reasonable physical, digital, and procedural safeguards to secure your data. While we strive to protect your privacy, no system can be guaranteed to be 100% secure.

  1. DO WE COLLECT INFORMATION FROM MINORS?

No. Our Services are not intended for users under 18. If we discover we’ve inadvertently collected data from a minor, we’ll delete it promptly. Contact info@xfinitysolution.com to report any concerns.

  1. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on where you live, you may have the right to:

  • Access or request a copy of your data
  • Correct inaccuracies
  • Delete your data
  • Opt out of marketing or profiling
  • Withdraw consent at any time

To act on any of these rights, email info@xfinitysolution.com or visit https://vivintmasterdealer.com/contact-us.

  1. CONTROLS FOR DO-NOT-TRACK FEATURES

Some browsers support “Do Not Track” settings. Currently, we don’t respond to these signals due to the lack of a consistent industry standard. If that changes, we’ll revise this section.

  1. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

Yes. Residents of certain states like California, Colorado, Texas, Florida, and others may have additional rights including:

  • Right to know what data we collect
  • Right to request deletion or correction
  • Right to opt out of certain uses (e.g., targeted advertising)
  • Right to non-discrimination for exercising privacy rights

We do not sell your data. For details about categories of collected data, please see the full table in the original version of this policy or email us directly.

To make a request or appeal a denial, contact info@xfinitysolution.com.

  1. MOBILE PHONE INFORMATION CLAUSE

We do not share your mobile number or consent details with third parties for marketing. Text message opt-in data is strictly kept confidential.

  1. DO WE MAKE UPDATES TO THIS NOTICE?

Yes. We may update this policy to reflect legal, technical, or business changes. The revised version will have a new “Effective Date.” Material changes may also be communicated directly or through the website.

  1. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

You can reach our Data Privacy team at:

Email: info@xfinitysolution.com

Address: 6174 Marlowe Ave NE, Otsego, MN 55301, USA

  1. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

To manage your data, submit a request via:

https://vivintmasterdealer.com/contact-us

or email us at info@xfinitysolution.com